Last Updated: October 2025

1. Introduction

These Terms & Conditions (“Terms”) govern the use of the services provided by Clinichaus through https://clinichaus.com/. By using our website or services, you agree to these Terms.

2. Scope of Services

Clinichaus provides medical tourism consultancy and coordination services, including:

• Referral to licensed healthcare institutions holding a Medical Tourism Authorisation Certificate.
• Consultancy and assistance before and after operations.
• Non-medical support services such as transfer, accommodation, and translation.

3. Payments

• Patients agree to pay service fees as communicated during booking.
• Payments must be completed before the operation unless otherwise agreed.
• All amounts are subject to applicable taxes.

4. Patient Obligations

Patients must:

• Provide accurate medical history and disclose any known conditions.
• Follow pre-operative and post-operative instructions.
• Understand that medical results vary and are not guaranteed.

5. Liability Disclaimer

• Clinichaus acts as a facilitator and consultant.
• All medical treatments are carried out by independent, licensed healthcare institutions.
• Clinichaus is not liable for medical malpractice or complications arising from surgery.

6. Cancellation and Refund Policy

• If a patient cancels prior to arrival, a cancellation fee may apply.
• Refund eligibility depends on the stage of service delivery.

7. Governing Law

These Terms are governed by the laws of the Republic of Turkey. Any disputes shall be resolved in Istanbul courts.